At North Avenue Market, the Assistant General Manager (AGM) has the opportunity to embody an entrepreneurial spirit while learning from a very hands-on and fast paced environment. As AGM, you will be part of a leadership team that runs a high volume business and partner with the General Manager (GM) to oversee the development of your team, ensuring guest satisfaction and running of a profitable food/retail hall. From the hiring, managing, and directing of associates to achieving financial goals and ensuring the delivery of exceptional guest experiences, you create your own success story.

We offer a competitive compensation package, including bonuses based on your performance.

Job Duties

• Establishes restaurant business plan by surveying restaurant demand; conferring with people in the community; identifying and evaluating competitors; preparing financial, marketing, and sales projections, analyses, and estimates.

• Meets restaurant financial objectives by preparing strategic and annual forecasts and budgets; analyzing variances; initiating corrective actions; establishing and monitoring financial controls; developing and implementing strategies to increase average meal checks.

• Attracts patrons by developing and implementing marketing, advertising, public and community relations programs; evaluating program results; identifying and tracking changing demands.

• Controls purchases and inventory by meeting with account manager; negotiating prices and contracts; developing preferred supplier lists; reviewing and evaluating usage reports; analyzing variances; taking corrective actions.

• Maintains operations by preparing policies and standard operating procedures; implementing production, productivity, quality, and patron-service standards; determining and implementing system improvements.

• Maintains patron satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements; building relationships with preferred patrons.

• Accomplishes restaurant and bar human resources objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining management staff; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.

• Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems.

• Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry; attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices

• Manages relationships with vendors leasing space in North Avenue Market. 

The ideal candidate possesses these traits:

• Budgeting, financial planning and strategy

• Decision Making

• Process Improvement

• Strategic Planning

• Verbal Communication

• Customer Focus

• Management Proficiency

• Managing Profitability

• Quality Focus

• People Development: The ability to hire, train, coach, develop, and retain the right talent for our North Avenue Market.

• Guest Experience: Upholding the highest food quality and guest service standards while developing marketing acumen.

We offer Full-Time Management Team:

• Competitive Compensation Package and Bonus Opportunity

• Medical, Dental, & Vision Insurance

• 401K

• Paid Time Off

North Avenue Market is an equal opportunity employer.  NAM’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws.  NAM also prohibits harassment of applicants or employees based on any of these protected categories.